Maintenance In Vistana Kuala Lumpur Engineering Essay

At the Vistana Kuala Lumpur, the Maintenance Manager have created standard operating processs based on timely footing whether it is day-to-day, hebdomadal, monthly, quarterly, half annually, annually, every two old ages or even every five old ages.

The Maintenance squad at the Vistana Kuala Lumpur has been led by Mr. Ahtesham, and 11 other technicians which have been segregated to their several range and country.

The responsibilities for the Maintenance Department at the Vistana Kuala Lumpur are ;

Monitoring Energy Consumption

Equipment Operating Expenses

Preventive Maintenance Program

Guest room & A ; Corridor Rectification work, Public Area- Carpentry, Plumbing, Maintenance and Engineering work and agendas.

Technology Tools and Equipment

Trainings – Technology, Bomba and OSHA

Documentation – Checklist and Records

Renovation Undertakings.

In-house fixs.

Reports.

Authority Inspection – TNB, JBA, JKKP, BOMBA

Pool Property

The below tabular array shows the dislocation of the Maintenance squad forces at the Vistana Kuala Lumpur:

No

Field

Forces

1

Gen-Set, L.V. Room, Lift Motor room

Patrick

2

PA, MATV, CCTV and Telephone System

Shukri

3

Chiller Plant, Cooling Towers, CNWP- CHWP

Afian

4

AHU ‘S, Exhaust – Fresh Air supply fans

Afian

5

Public country – Preventive care ( plumbing )

Afian

6

Domestic H2O pumop and Storage armored combat vehicle

Afian

7

Guest Floor – Preventive Maintenance ( Plumbing )

Afian

8

Bomba Equipment

Abdul

9

Public Area – Preventive Maintenance ( Carpentary )

Sabri

10

Guest Floors – Preventive Maintenace ( Casrpentary )

Zaidi

11

Diesel, LPG monitoring and Ordering

Boilerman

12

Swiming pool, Boilers and Associated equipments

Boilerman

13

Garden Lights and Building ornament visible radiations

Hood

14

Store stuff, office undertaking etc.

Rathika

15

Laundry Equipment

Krishna

16

Kitchen Equipment

Murthi

For Chargeman, the Vistana Kuala Lumpur hires the certification merely, the work is done by the Maintenance forces themselves. As per Mr. Sham, all the technicians are to the full trained and are expert in their assigned Fieldss.

There are several equipments and tools in certain country that is in-charged by the Maintenance squad in the Vistana Kuala Lumpur:

ELECTRICAL SYSTEM

TNB Sub Station, LV Room, Generator Room, Essential and Non Essential Power Supply Loads, Lighting Arrester, Electrical Riser and Distribution Network, Switch Board for Each Floor such as: Garden Lights DB, Staircase Light Timer, Building Projector Lights and Public Area Lights, Neon Sign Board etc.

AIR-CONDITIONING System:

Chiller Plant, Cooling Towers, Chilled Water Pump, Condenser Water Pump, AHUs, FCUs, Cooling Tower Water Supply Tank and Pumps, Control Panel, Chemical dosing system and their operating hours.

BOMBA SYSTEM:

BOMBA Equipment Room, Wet Riser System, Sprinkler System Stage I-II, Co2 System, Smoke Spill fan, Pressurization Fans, Fireman Intercom, Smoke Detectors, Fire Extinguisher, Exit Sign, Hose Reels, Water Tanks Fire-hydrant.

Elevators:

Guest Lift, Service Lift, BOMBA Lift, Lift Motor Room, Main MCCB.

Boilers:

Steam Boilers, Hot Water Boilers. Calorifiers, Secondary Water Pumps, Primary H2O Pumps, Water Softener, Blow down Tank, Diesel Tanks and Oil Filling Pumps.

Swimming POOL EQUIPMENT

Sand Filter, Circulating Pumps and Balancing Tank, Back wash valve, Vacuum Valve, PH-Test kit and Underwater visible radiations.

COLD WATER SYSTEM:

JBA Meter, Suction Tank, Domestic Water Pump, Storage Tank, PRVs, Distribution Pipe Lines, Hydro Pumps and Pressure.

HOTWATER SYSTEMS

Hot Water grapevines for Higher Zone and Lower Zone and Operating Pressure and Temperature Values.

MATV SYSTEM:

Antennas, Astro Dish, Head End, Boosters and Equipment Cabinet.

CCTV SYSTEM:

DVR System, Video Recording Systems, Location of all cameras.

Paging System:

Wall and ceiling Mounted Speakers, Amplifiers and CD Players.

Telephone:

MDF Room, PABX Room, TEL Riser.

COMPUTER Room:

Distribution Hubs Location and Info – Channel Personal computer, Time Management System ( Attendance ) , Micros m/c, Tesa Lock Personal computer and Car – parking machine

AV AND FUNCTION OPERATION:

AV Equipment, Event Order List, Equipment Supplier Contact, Decoration agreement.

LAUNDRY Equipment:

Wash Extractor, Dryers, Flat Work Ironer and Air Compressor and Engineering Department Liabilities.

KITCHEN EQUIPMENT:

Walk-in Chiller and Freezer, Kitchen Exhaust Hood and Fans, Grease Taps and Grease Line and Engineering Department Liabilities.

Chemical Shop:

Chemical Handling Information and Safety Guidelines.

LPG Shop:

LPG Operation and Ordering Procedure.

Reports:

Daily Progress Report & A ; Work Orders, Preventive care cheque list, TNB Breakdown Checklist.

Daily logs: Energy Record, Chiller Plant Readings, Water Tank degree Readings.

Shop Operation: Ordering and Issuing of Engineering stuff.

Keies: Master Keys Flow and other cardinal operation.

SUBCONTRACTORS FOR VISTANA KUALA LUMPUR

Contractor

Areas of Work

T.H. LIEW #

Electrical Installation

Blue Moon Fire Protection

Fire Protection System

Master Pyroserve

Centimeter

Antah Schandler

Lift

York

Hair-raiser Plant

Nalco ( twice a month )

Air-conditioning H2O chemical intervention

Witco ( twice a month )

Boiler H2O chemical intervention

Environcare

Grease Line Service

NKR ( Every 3 month )

Kitchen Equipment

Polytek ( Every 3 month ) *

Laundry Equipment

The index * represent the outsource contractor that has been terminated by Vistana Kuala Lumpur.

The index # is the blaster that Vistana Kuala Lumpur hired for the certification merely.

The scheduled care:

Half annual

Kitchen goon land floor ( Fire Hazard country recommended every 90 yearss ) .

Guest Room Preventive Maintenance that include – Air-conditioning chemical wash, plumbing accoutrements, sealing etc. -in a rhythm.

Annually

JKKP License reclamation for steam boilers by passing and Laundry Equipments and Lifts safety update

Fire certification and Fire Extinguisher licence reclamation.

Systematic review:

At the Vistana Kuala Lumpur, there are systematic reviews taken in topographic point, and here is the most organized Care Department throughout the YTL Hotels Property. The review procedure includes:

Daily logs.

Daily logs by Engineering staff which is a portion of Preventive Maintenance to guarantee the monitoring systems are in topographic point and up to day of the month. The day-to-day logs that have been put into pattern in Vistana Kuala Lumpur are ( Please mention to the appendix 1. Checklist ) :

Electricity: Voltage, Ampere, KWH, Power factor, kVAR reading daily.

Water: JBA incoming metre reading, Laundry sub metres reading and Cooling Tower Sub Meter readings & A ; Domestic H2O storage armored combat vehicle degree reading, Cooling H2O storage armored combat vehicle H2O reading.

LPG: Pressure readings of chief heading at LPG Room.

Diesel: Main Storage tank flat reading B2, Plant room fuel armored combat vehicle degree reading.

Hair-raiser Plant: Operating information ‘s every two hours.

Steam Boilers: Operating information ‘s every two hours.

Hotwater Boilers: Operating information ‘s every two hours.

Calorifier: Operating information ‘s every two hours.

Secondary Hot Water Pump: Operating information ‘s every two hours

Primary Hot Water Pump: Operating information ‘s every two hours.

Swiming Pool Pump: pH Check and recommended Cl dose.

Domestic Water Pump: Daily cheque and alteration over every three yearss.

Hydropnumatic Pump: Boiler room and lower roof – Daily cheque and over every three yearss.

The day-to-day logs will be carried out from 8.30am to 9.00am daily, the technicians are assigned to transport out this undertaking based on their country of expertness and defects will be recorded in the defect list and set into their rectification program known as the Self Generated Work Order.

The tabular array below shows the technician and their several country:

Carpentry

Mohd. Sabri B. Rahim

Plumbing

Mohd. Afian B. Ramli

Laundry Equipment

Krishna ( Boilerman )

Kitchen Equipment

Murthi Muniandy

Function room

AV Technician cheque list

Bulbs replacing

Night Duty Technician

Weekly logs

Emergency Generator: 30 proceedingss Test Run Report.

Steam Boilers: service & A ; clean fire tubings.

Hot Water Boilers: Service & A ; Clean fire tubings.

Monthly Preventive Maintenance Program

Air Handler Unit ( AHU ) , Fan Coil Unit ( FCU ) , Split Unit Service

The Care Program at Vistana Kuala Lumpur

The followers is a sample of the planning for CARE Program that has been practiced by Vistana Kuala Lumpur in order to increase the lifetime of their merchandise and to do certain everything is in good status, which will impact the stay of their guest in this hotel.

To guarantee that we contribute in guest satisfaction, it is of import that the CARE plan is carried out continuously throughout the twelvemonth.

Days

A

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

Room

Sun

Monday

TUE

Wednesday

THU

Friday

Saturday

Sun

Monday

TUE

Wednesday

THU

Friday

Saturday

Sun

1

A

A

A

A

A

A

A

A

A

2

A

A

A

A

A

A

A

A

A

3

A

A

A

A

A

A

A

A

A

4

A

A

A

A

A

A

A

A

A

5

A

A

A

A

A

A

A

A

A

6

A

A

A

A

A

A

A

A

A

7

A

A

A

A

A

A

A

A

A

8

A

A

A

A

A

A

A

A

A

9

A

A

A

A

A

A

A

A

A

10

A

A

A

A

A

A

A

A

A

11

A

A

A

A

A

A

A

A

A

12

A

A

A

A

A

A

A

A

A

13

A

A

A

A

A

A

A

A

A

14

A

A

A

A

A

A

A

A

A

15

A

A

A

A

A

A

A

A

A

16

A

A

A

A

A

A

A

A

A

17

A

A

A

A

A

A

A

A

A

18

A

A

A

A

A

A

A

A

A

19

A

A

A

A

A

A

A

A

20

A

A

A

A

A

A

A

A

21

A

A

A

A

A

A

A

A

22

A

A

A

A

A

A

A

23

A

A

A

A

A

A

A

A

24

A

A

A

A

A

A

A

25

A

A

A

A

A

A

A

A

26

A

A

A

A

A

A

A

A

27

A

A

A

A

A

A

A

A

28

A

A

A

A

A

A

A

A

Corridor

A

A

A

A

A

A

A

A

A

A

A

A

A

A

A

A

Legend:

A

A

STRIPPED THE ROOM

A

A

A

FOGGING IN ALL ROOM

A

A

A

AIRCOND

A

A

A

Carpentry

A

A

A

Shampoo

A

A

A

Apparatus

A

A

A

CHECKING THE ELECTRICAL POINT FOR ALL ROOM

A

A

A

CARPENTRY & A ; AHU

A

A

A

RELEASED

A

A

A

STRIPED NEXT FLOOR

A

A

A

A

A

A

A

A

A

A

A

A

A

A

Detection and Correction:

1bThe H2O armored combat vehicle control system.

1a

Water degree at full capacity at 10’10 ”

1c

2

Standby H2O degree at 6’3 ” which can last 4hrs – 5hrs

Figure 1: Water tank control system

The diagram above shows us how the H2O armored combat vehicle control systems work. It consist of ( 1 ) Water degree mechanism and ( 2 ) Water degree dismay mechanism. The H2O dismay mechanism is the innovation of the Maintenance Manager himself, Mr. Sham, due to his old experience when he merely fall in the Vistana Kuala Lumpur.

What was happen is, there is an exigency instance go on where during the dark displacement, the H2O armored combat vehicle is empty, and the whole edifice out of H2O supply. This is due to the chief pump ( Duty pump ) is malfunction, and unluckily the standby pump besides out of order. In order to make full up the armored combat vehicle, the nightlong responsibility director use the fire hosiery to make full it up.

That is when he got this thought, to hold an dismay that indicate the H2O degree is low ( But plenty to carry through the use of hotel for four to five hours. This will give ample clip for their squad to repair it. The dismay is located at the security section, the sound will be off when the H2O has been fill up.

How it works?

1a ) The H2O at a normal degree which will halt the H2O supply.

1b ) The H2O is overflow due to damage mechanism, which shows no preventative care work has been done and besides carelessness. This is besides where the dismay will trip.

1c ) The deficient H2O, so the mechanism unfastened it valve to let the H2O supply to goes in. If this mechanism non working, the dismay will be triggered when it reach 6’3 ” .

Eventhough Vistana Maintenance Team have their ain H2O dismay mechanism, they are still practising the regular H2O degree review as an act of preventative care.

For Vistana Kuala Lumpur, they have four ( 4 ) H2O armored combat vehicle. The H2O armored combat vehicle is located at Basement 2 ; one armored combat vehicle for the incoming H2O supply armored combat vehicle, Basement 1 ; one for the fire exigency armored combat vehicle, Lower roof ; one for the domestic armored combat vehicle and another 1 for chilling tower.

Pool system

At Vistana Kuala Lumpur, as a Preventive Care scheme the Maintenance forces will carry on a day-to-day cheque on the Ph value of the pool. In order to do it suited for the guest use the forces need to the chemical reconciliation.

There are several stairss need to folow in order to equilibrate the pool H2O quality, they are:

Make sure that you begin with a freshly swept and vacuumed pool filled to the proper tallness.

Run the pump and filter throughout both the testing and chemical add-on part of the procedure.

Use a Water-Test Kit that tests for Alkalinity, PH and Calcium Hardness. Test H2O samples twice to do certain that accurate readings were taken. Base your add-ons of equilibrating chemicals on the figure of gallons of H2O in your pool.

Get down by reading the proper dose of Alkalinity Increaser to add, which should be on the pail of Alkalinity Increaser itself. The ideal scope for your pool ‘s alkalinity is between 80 and 120 parts per million. Separate the needed dose into equal tierces for add-on, leting 10 proceedingss between add-ons. Broadcast the pulverization across the surface of the pool to administer it.

Retest the H2O after each add-on to do certain that the prescribed dose is non excessively much, which would do you to overshoot the ideal scope marker.

Repeat the testing for PH after the add-on of the Alkalinity Increaser, because alkalinity raises the degree of your PH. Add either PH Plus or PH Minus to ticket tune the PH until it is in the ideal scope, which is 7.2 to 7.8. Air the PH Plus as needed, but add the needed PH Minus to a pail of pool H2O and dump the contents into your skimmer. Since the PH Minus is so acidic, the less handling, the better.

Reading the label and utilizing your trial consequence, step out the recommended sum of Calcium Hardness Increaser. Separate the dose into tierces and add. Let ten-minute intervals between add-ons accompanied by retesting the H2O for Ca content. The ideal scope for Ca hardness is between 180 and 240 parts per million. Use the pail method since this chemical is really rough to manage.

Add your sanitizer of pick ( such as Cl ) merely when all three of the reconciliation chemicals are within their ideal scope, which will allow the Cl to map in an optimum environment.[ 1 ]

( Extracted from hypertext transfer protocol: //www.ehow.com/how_5097649_balance-pool-chemicals.html on 24th October 2010. )

At Vistana Kuala Lumpur, the Maintenance Manager will roll up a sample of the pool H2O and do the trial for e-coli and legonella one time a twelvemonth. The chemical that they usually use is the dialute sulphuric acid. The hotel swimming pool H2O are circulate 24hrs and the slipstream is 8 hours turnover. The capacity of Vistana swimming pool is 29,000 igp ( Imperial Gallon ) .

Water Filteration Systems

In Vistana Kuala Lumpur have 13 figure of H2O filter through out the edifice. How about the guest floor or the guest room? Unfortunately there is non one available. However the H2O already been filtered before it reach to the armored combat vehicle. Therefore it is non recommended to imbibe from the tap H2O in the invitee room. The good thing is the H2O filter are available at other chief country such as:

Main Kitchen: Ice machine, Coffee Machine, Drinking Water

Cafetaria: Coffee Machine and Ice Machine ( Filter 1, Filter 2, Filter3 )

Water Cooler: 1st Floor and 2nd Floor

Laundry Machine: Filter1, Filter2, Filter3 and Filter 4

Based on our interview, the service and replacing of those filter will be done every two ( 2 ) hebdomads or depends on the status of the filter itself.

It would be a good determination to put the H2O filter for each invitee room, but it will devour a batch of cost for installing and besides care. Might be in future, Vistana Kuala Lumpur will use this suggestion.

REPORT AND MATRIKS AT VISTANA KUALA LUMPUR

EQUIPMENT CERTIFICATE OF FITNESS FROM JKKP ( DOSH )

This equipment certification of fittingness ( CF ) is of import in order to guarantee the hotel being able to run the operation. JKKP ( Jabatana Kesihatan dan Keselamatan Pekerjaan ) or DOSH ( Department of Safety and Health ) is the organic structures that is resposible in publishing the cetificate of fittingness. The Certificate of Fitness at Vistana Kuala Lumpur as below:

PMT NO

SYSTEM/ EQUIPMENT

MODEL NO

Capacity

Manufacturer

9323

STEAM BOILER 1

THD-U 500E

500 Kg/hr

HOVAL

9324

STEAM BOILER 2

THD-U 500E

500 Kg/hr

HOVAL

9605

HOT WATER BOILER 1

ST-PLUS 500

550 Mcal/hr

HOVAL

9606

HOT WATER BOILER 2

ST-PLUS 500

550 Mcal/hr

HOVAL

102423

CALORIFIER 1

MODUS PLUS F-52

2700 Lit/10min

HOVAL

102424

CALORIFIER 2

MODUS PLUS F-52

2700 Lit/10min

HOVAL

102425

CALORIFIER 3

MODUS PLUS F-52

2700 Lit/10min

HOVAL

102426

CALORIFIER 4

MODUS PLUS F-52

2700 Lit/10min

HOVAL

A

A

A

A

A

53091

GUEST LIFT – 1

ACVF-VD.70, MV-4K

1000 Kg, 2.5m/s

SCHINDLER

53092

GUEST LIFT – 2

ACVF-VD.70, MV-4K

1000 Kg, 2.5m/s

SCHINDLER

53093

GUEST LIFT – 3

ACVF-VD.70, MV-4K

1000 Kg, 2.5m/s

SCHINDLER

53094

GUEST LIFT – 4

ACVF-VD.70, MV-4K

1000 Kg, 2.5m/s

SCHINDLER

53095

BOMBA LIFT – 5

DYN.S, MB-2KS

1000 Kg, 1.75m/s

SCHINDLER

53096

STAFF LIFT – 6

DYN.S, MB-2KS

1000 Kg, 1.75m/s

SCHINDLER

A

A

A

A

A

87823

STEAM HEADER

ASME VIII PIV

0.035 Cu.Meter

AMALGAMAT

87824

HYDRO PNEUMATIC TANK

AQ 1000

1000 Lit

AQUAFLEX

A

A

A

A

A

WP PMT 200

AIR C OMPRESSOR

2475C7M

7.5Hp/230 lit

INGERSOLL-RAND

WP PMT 808

AIR C OMPRESSOR

GK75

MEIJI

104941

AIR C OMPRESSOR

G-37K

5.0Hp/120 lit

MEIJI

104943

AIR C OMPRESSOR

J4S36X

2.0Hp/100 lit

MEIJI

104942

GENERAL UTILITY PRESS

53VL

51*18 Inch Buck

FORENTA

104944

FLAT WORK FOLDER

EX-8

1000pcs/hr

JENSEN EX-8

104945

FLAT WORK IRONER

EX-8

5.1m/min

JENSEN EX-8

A

A

A

A

A

Costing AND CALCULATION

Maintenance Department plays an of import function in cost minimising procedure. It is of import to cognize the tendency of ingestion ( electricity, H2O, fuel etc ) for each room and section, in order to assist in placing any failure of equipment by looking at the leery difference and discrepancy. Below is the illustration of cost analysis that has been pattern at Vistana Kuala Lumpur.

For electricity ingestions per invitee room

The tabular array below show a five month figure, the duty might differ from twelvemonth to twelvemonth and the sample below is based on the twelvemonth 2005. From the diagram below we can see the relationship between the room tenancy, client tendencies and energy ingestion. From the cost per twenty-four hours per room we can state that the higher tenancy shows the lower the cost per twenty-four hours per room. This tendency besides shows that the relationship and the discrepancy is suspicous, and the individual in charge can make review and analysis on why this tendency could go on. The client tendencies besides give a hugh impact on the consequence. Same it goest with the H2O ingestion tabular array below.

Formulas:

Cost Per Day Per Room ( Unit Electricity Cost ) : RM per DAY/ # ROOMS

KWH per Day: Kwh/ No of twenty-four hours for that peculiar month

Entire Electricity Consumption for a month: Kwh x 0.288 ( duty )

Electricty

Calendar month

Time period

KWH

KWH/DAY

Duty

Sum

RM/DAY

RM/DAY/ROOM

OCC %

# ROOMS

January

31

31.12.XX – 31.01.XX

424140

13681.94

0.288

122,152.32

3940.40

16.05

67.45 %

246

February

28

31.01.XX- 28.02.XX

392520

14018.57

0.288

113,045.76

4037.35

14.81

74.89 %

273

MAC

31

28.02.XX – 31.03.XX

438920

14158.71

0.288

126,408.96

4077.71

13.65

82.05 %

299

April

30

31.03.XX – 30.04.XX

422840

14094.67

0.288

121,777.92

4059.26

14.24

78.32 %

285

MAY

31

30.04.XX – 31.05.XX

437760

14121.29

0.288

126,074.88

4066.93

14.39

77.63 %

283

For H2O ingestion per invitee room

Formula: Lapp as above.Please refer to the above expression.

Water

Calendar month

Time period

M3

m3/day

Duty

Sum

RM/DAY

RM/DAY/ROOM

OCC %

# ROOMS

January

31

31.12.XX – 31.01.XX

11243

362.68

1.92

21,586.56

696.34

2.84

67.45 %

246

February

28

31.01.XX- 28.02.XX

9900

353.57

1.92

19,008.00

678.86

2.49

74.89 %

273

MAC

31

28.02.XX – 31.03.XX

11640

375.48

1.92

22,348.80

720.93

2.41

82.05 %

299

April

30

31.03.XX – 30.04.XX

10629

354.30

1.92

20,407.68

680.26

2.39

78.32 %

285

MAY

31

30.04.XX – 31.05.XX

11151

359.71

1.92

21,409.92

690.64

2.44

77.63 %

283

For Diesel ingestion analysis

The Diesel ingestion is largely for the hotel runing ingestion, usually use for large machine. In order to make the computation, the individual incharge need to hold the all the information below.

The expression is:

1st twenty-four hours of the month degree reading – End of the month degree reading = Used Level.

End of the month degree reading X duty = RM ( BAL )

Used Level X duty = RM ( USED )

Diesel

Calendar month

Time period

Liter

Duty

RM ( USED )

RM ( BAL )

CYLDS

Monetary value

RM

January

31

31.12.XX – 31.01.XX

24320

1.55

1.35

1.33

34180.40

7229.90

44

90

3960

February

28

31.01.XX- 28.02.XX

20685

A

1.35

1.43

28333.23

8314.02

33

90

2970

MAC

31

28.02.XX – 31.03.XX

21458

A

1.57

1.70

33622.87

9691.70

55

90

4950

April

30

31.03.XX – 30.04.XX

20976

A

1.75

1.76

36510.00

10292.00

44

90

3960

MAY

31

30.04.XX – 31.05.XX

221407

A

1.72

1.53

36016.15

8569.53

44

90

3960

For Laundry Consumption analysis

Laundry section is one of the section that involve a batch of ingestion of H2O and electricity. And it is the topographic point that is extremely hazard for wastage due to unskilled labor or the faulty of machine and equipment.

Formulas:

Water charges = m3 X duty

Electricity = Kwh X duty

Laundry

H2O

Electricity

Calendar month

Time period

M3

RM

Duty

kwh

RM

Duty

January

31

31.12.XX – 31.01.XX

643

1234.56

1.92

8,919.00

2568.67

0.288

February

28

31.01.XX- 28.02.XX

572

1098.24

1.92

8,100.00

2332.80

0.288

MAC

31

28.02.XX – 31.03.XX

924

1774.08

1.92

7,655.00

2204.64

0.288

April

30

31.03.XX – 30.04.XX

925

1776.00

1.92

7,099.00

2044.51

0.288

MAY

31

30.04.XX – 31.05.XX

531

1019.52

1.92

8,110.00

2335.68

0.288

Maintenance Department Expenses

Maintenance Department is non a gross section. For some topographic point, it is where the higher cost incured due to unproper Property Management accomplishments. However, Vistana Kuala Lumpur has been able to cut down the cost for more than 50 % for a continuance of one twelvemonth. This lessening shows that how the effectivity of Preventive Maintenace Programe resulted when it has been place into action.Below is the inside informations of the Maintenance Department Expenses extracted from the Monthly Expenses Report as of 24th October 2010. The inside informations and analysis as below. :

Month to Date

Expenses

Year to Date

A

Actual

%

budget

%

last twelvemonth

%

A

Actual

%

budget

%

last twelvemonth

%

0.00

0.00

0.00

0.00

240.00

0.27

Uniforms

344.25

0.26

0.00

0.00

3360.00

0.98

445.73

1.28

240.00

0.46

436.52

0.49

Staff Laundry and Dry Cleaning

1681.26

1.26

960.00

0.46

1814.70

0.53

9.84

0.03

150.00

0.29

16.10

0.02

Printing and Stationary

119.79

0.09

600.00

0.29

251.29

0.07

26.00

0.07

20.00

0.04

0.00

0.00

Travel Expenses

78.20

0.06

80.00

0.04

11.90

0.00

851.26

2.45

1000.00

1.93

178.57

0.20

Telephone Expenses

3172.48

2.38

4000.00

1.93

833.61

0.24

0.00

0.00

1000.00

1.93

0.00

0.00

Furniture

-1310.00

-0.98

4000.00

1.93

3045.00

0.89

-312.50

-0.90

500.00

0.96

100.00

0.11

Floor and Wall

0.00

0.00

2000.00

0.96

1386.31

0.41

0.00

0.00

100.00

0.19

0.00

0.00

Curtain Draperies and Earning

0.00

0.00

400.00

0.19

310.00

0.09

1399.00

4.03

2000.00

3.85

1300.00

1.46

Painting and Decorating

3068.00

2.30

8000.00

3.85

3343.00

0.98

-2352.00

-6.77

3000.00

5.78

1898.00

2.13

Electrical Equipment

4748.90

3.56

12000.00

5.78

6677.40

1.95

6175.00

17.77

6000.00

11.56

20410.00

22.87

Plumbing and Heating

10912.50

8.18

24000.00

11.56

48297.06

14.14

300.00

0.86

2000.00

3.85

2146.00

2.40

Kitchen Equipment

7439.00

5.58

8000.00

3.85

5561.00

1.63

1445.80

4.16

5000.00

9.64

1614.00

1.81

Laundry Equipment

7706.80

5.78

20000.00

9.64

11645.10

3.41

100.00

0.29

4000.00

7.71

100.00

0.11

Aircon/ Refrigeration Repairs

680.00

0.51

16000.00

7.71

1905.00

0.56

0.00

0.00

0.00

0.00

0.00

0.00

Office Equipment

0.00

0.00

0.00

0.00

0.00

0.00

0.00

0.00

0.00

0.00

0.00

0.00

Telephone Equipment Repairs

868.00

0.65

0.00

0.00

1860.00

0.54

1074.00

3.09

1500.00

2.89

2199.00

2.46

Other Equipment

4408.30

3.31

6000.00

2.89

4552.10

1.33

2309.00

6.65

250.00

0.48

0.00

0.00

Lift and Elevators repaires

2309.00

1.73

1000.00

0.48

795.00

0.23

0.00

0.00

0.00

0.00

0.00

0.00

Guest room accessorie

0.00

0.00

0.00

0.00

0.00

0.00

1000.00

2.88

1000.00

1.93

0.00

0.00

Buildings

2200.00

1.65

4000.00

1.93

7850.00

2.30

25.00

0.07

100.00

0.19

1014.00

1.14

Vehicle fixs

470.00

0.35

400.00

0.19

1856.00

0.54

1562.00

4.50

1600.00

3.08

1550.00

1.74

Landscaping

7142.00

5.36

6400.00

3.08

6200.00

1.82

0.00

0.00

25.00

0.05

0.00

0.00

Swiming pool

610.00

0.46

100.00

0.05

0.00

0.00

10508.00

30.24

11258.00

21.70

41008.00

45.95

POMEC Service Contract

43832.00

32.88

45032.00

21.70

166002.00

48.60

625.00

1.80

200.00

0.39

0.00

0.00

Boiler Repairs

1227.00

0.92

800.00

0.39

11811.00

3.46

0.00

0.00

250.00

0.48

0.00

0.00

Signage

0.00

0.00

1000.00

0.48

0.00

0.00

1625.00

4.68

1500.00

2.89

7067.00

7.92

Carpentary Supplies

6718.00

5.04

6000.00

2.89

16579.50

4.85

715.00

2.06

1250.00

2.41

715.00

0.80

Pest Control

3230.00

2.42

5000.00

2.41

15935.00

4.67

3440.40

9.90

2000.00

3.85

937.50

1.05

Electric Bulbs

8455.30

6.34

8000.00

3.85

5048.00

1.48

1385.00

3.99

2000.00

3.85

3648.00

4.09

Technology and Tools Supplies

3182.50

2.39

8000.00

3.85

4001.10

1.17

2390.00

6.88

2390.00

4.61

2390.00

2.68

Removal of Waste

9560.00

7.17

9560.00

4.61

9560.00

2.80

0.00

0.00

0.00

0.00

0.00

0.00

Water intervention

0.00

0.00

0.00

0.00

0.00

0.00

0.00

0.00

50.00

0.10

0.00

0.00

Television and Audio Repairs

0.00

0.00

200.00

0.10

330.00

0.10

0.00

0.00

1500.00

2.89

280.00

0.31

Fire Extinguisher and Blanket

473.50

0.36

6000.00

2.89

740.50

0.22

0.00

0.00

0.00

0.00

0.00

0.00

Assorted

0.00

0.00

0.00

0.00

0.00

0.00

A

A

A

A

A

A

A

A

A

A

A

A

A

34746.53

100.00

51883.00

100.00

89247.69

100.00

Sum EXPENSES

133326.78

100.00

207532.00

100.00

341561.57

100.00

A

A

A

A

A

A

A

A

A

A

A

A

A

Figure 2: Care Expenses spreadsheet as of April 2010

Analysis ON THE VISTANA KUALA LUMPUR PREVENTIVE MAINTENANCE

Overall Expenses

After all the attempts that have been done by Mr. Ahtashamudin and his squad, we can see there are a batch of alterations happen, particularly when we look at the entire disbursals of Maintenance Department at Vistana Kuala Lumpur. The tabular array below extracted from Maintenance Expenses Excel format is attached in the appendix.

Actual

%

Budget

%

Last twelvemonth

%

Sum EXPENSES

A

133326.78

100

207532

100

341561.57

100

There are RM207532.00 is budgeted to the section for the twelvemonth 2010, nevertheless the squad have manage to understate the disbursals for the section to RM133326.78, which is a difference of RM74205.22. It can besides be seen that there is a lessening of RM208234.79 compared to last twelvemonth ‘s disbursals of RM341561.57.

Figure 3: Sum Expenses

It will do it easier to see the difference by looking at the pie chart below:

Figure 4: Sum Expenses

With the Preventive care taken in topographic point, the cost can be minimised and this in return can assist in increasing the net income. This is one of the benefits of practising Preventive Maintenance, and the Vistana Kuala Lumpur Maintenance squad has proven themselves to the stockholder.

Guest Ailment

Based on the interview with Mr. Sham, the Maintenance Manager of Vistana Kuala Lumpur, the work order checklist and the 2005 Maintenance Monthly Report, guest ailments have been reduced every bit much as 50 % since the past five old ages. Therefore, their aim for the hereafter is to accomplish nothing defects, which based on the statistic analysis, is possible to accomplish. However, the mentalities of employees ever claim that it is impossible and because of that this can do a hold to accomplish the consequence.

Figure 5: Guest Ailment

POMEC Expenses

Mentioning to the graph below, we can see that the disbursals on POMEC is somewhat more than the budgeted, but is lower than last twelvemonth ‘s disbursals for the same country.

The causes of higher disbursals for the old twelvemonth are due to the misconduct of several outsourced contractor and besides employees that suffer from deficiency of preparation. For illustration, There are several outsourced contractor that has been terminated due to their misconduct to the Vistana Kuala Lumpur such as fraud. Another cause is besides due to untrained staffs particularly in the wash section, which have contributed to the cause of harm to the machine and equipment in it. That is why, as we have stated before, preparation is besides a portion of preventive care ( PM ) .

All these causes can be prevented if full cooperation is given from all the section that are involved.

Figure 6: Expenses for Maintenance Department as of April 2010

The light Bulb Expenses

Why we chose this class is because in YTL Hotels, the disbursals for the light bulb is the highest among all the other classs. The visible radiation bulbs disbursals in 2010 show a little addition compared to the twelvemonth 2009.

Actual

%

Budget

%

Last twelvemonth

%

Electric Bulbs

A

8455.30

6.34

8000.00

3.85

5048.00

1.48

This addition is due to the replacing of bulb and besides the alteration of light bulb provider and trade name. Before this, Vistana Kuala Lumpur uses the OSRAM visible radiation bulb which is cheaper but has a shorter lifetime. Now, PHILIP has replace the OSRAM visible radiation bulb and this provides a longer lifetime and good energy ingestion compared to OSRAM.

Figure 7: Calendar month to day of the month Expenses

However, they are confronting some challenges when the provider delivered the PHILIPS visible radiation bulb. The challenge is that the provider has provided the hotel with a non-original PHILIPS visible radiation bulb. This incident has been noticed by Mr. Sham who takes a prompt action to the provider.

There are several tips to place the Original PHILIPS and the PIRATED:

The holograph label is different from the ORIGINAL.

The merchandise coating is lesser quality than the ORIGINAL.

The lifetime of the same merchandise is shorter than the ORIGINAL.

In order to distinguish it, it is of import to hold a sample of ORIGINAL merchandise to do the designation easier.